TNL MediagenePrivacy Policy

In order to protect your personal data and provide better services, The News Lens Co., Ltd and TNL Mediagene Group (hereinafter referred to as the “Group”) has hereby established a privacy policy (hereafter referred to as the “Privacy Policy”) pursuant to the Personal Data Protection Act of the Republic of China. This policy sets forth how user data are gathered online through the services and websites provided by the Group, for what range, for what purposes, and how the data are queried or modified, so as to protect your rights. Please read the Privacy Policy carefully:

  1. Scope of Application
    1. The Privacy Policy applies to the websites, digital products, mobile apps, online commenting service, and other relevant services (hereafter referred to as the “Services”) owned by the Group.
    2. The Privacy Policy applies in the collection, processing and utilization of your personal data when you are using the Services. The data include those requested by the Services when you are signing up for membership, or those you have agreed to be collected by the Services while you are using them. Personal data refer to the data that establish your identity. They include, but are not limited to, your name, age, sex, e-mail, phone number, address, website use preferences, and browsing history.
    3. The Privacy Policy will be supplemented with the privacy policy or statement for any specific Internet network or service. The policy also applies to users (including companies and residents under the General Data Protection Regulation, or GDPR) located in the member states of the European Economic Area (EEA), and to the handling of behaviors involving the delivery of services in the EEA member states, and any personal data relating to those states.
    4. The Privacy Policy is not applicable to relevant linked websites other than the Services. Where the Services are linked to a third-party website, that website’s privacy protection is governed under its own privacy policy and the Group is not responsible for any liability that may arise.
  2. Collection, Processing and Use of Personal Data
    1. The Services collect, process, and use your personal data, for the purposes of marketing, consumer/customer management and services, information and communication services, other e-commerce services and customer behavior research services, advertising or business practice management, contractual/contractual-like or legal relationship management matters, collection, processing, and use of personal data by non-government organizations in accordance with laws, or other business needs as specified in a business registration or articles of incorporation, etc.
    2. When you use the Services, the Group will ask you to provide necessary personal data, depending on the functional nature of the Services, and will process and use the data within the scope of specific purposes. This includes collecting the data you provide or those you generate in the course of your use of the Services, when you register as a member, use the Services, or participate in activities organized by the Services, in order to offer you a better quality of services. The Group, or its affiliates or partner organizations, will use your personal data to the necessary extent of undertaking its business.
    3. When you use the service mailbox or other interactive features, the Services will retain your name, e-mail, contact details, and usage time.
    4. When you use the Services, the Services server will automatically record the data you leave behind, including but not limited to IP location, cookie data, usage time, use of browsers, browsing or clicking history, and records of webpages you requested to access. The above data will be taken into account when improving the contents and systems of the Services and evaluating advertising effectiveness.
    5. In order to manage the Services and provide the best personalized services, the Services may store certain information on your computer using cookie technology. When you use the Services, you are deemed to agree with the use of the cookie feature, but you are free to restrict or disable certain cookie features by configuring your browser’s settings or cookie control options. When you disable cookies, some features of the Services may be restricted.
    6. While you are using the Services, the Services may use your personal data for the following purposes: To improve the contents of advertisements and webpages provided to you, fulfill your requirements for products and services, notify you of special events or new products, contact you, conduct research, and provide internal and external customers with market analysis or business reports that do not contain your personal data.
  3. Ways to Disclose and Protect Personal Data
    1. The Group and the Services will not offer, lease, or sell your personal data to any unrelated third party or entity, and the private use of your personal data by the internal staff is strictly prohibited, except in the following circumstances.
      1. With your prior consent or authorization.
      2. Pursuant to the express provisions of laws.
      3. When requested by a judicial institution or any other competent authority through a legal and formal procedure, the Group and the Services will cooperate with the competent authority in its investigation or use as required by its authority or duties.
      4. When your conduct on the Services violates the user terms of the Services or may impair or obstruct the Group’s rights or cause damages to any person, necessary steps will be taken to respond to such circumstances.
      5. In order to offer the products or services you have requested, the Group provides data to partners who have signed non-disclosure agreements to perform business on its behalf.
    2. The Group and the Services will store and use your personal data appropriately. If you want the Group and the Services to—in accordance with the Personal Data Protection Act—stop collecting, processing, using, or deleting personal data provided, please contact the Group by its contact mailbox. When you request the cessation or deletion of your personal data, you are deemed to have requested to terminate your use of all of the Group’s services.
    3. The Services are equipped with firewalls, anti-virus systems, other related information security devices, and necessary security measures, in order to protect the Services and your personal data with strict protection measures; only authorized staff can access your personal data. The relevant staff have signed a non-disclosure agreement, and any breach of confidentiality obligations will be subject to legal punishment.
    4. The Group and the Services will do their utmost to ensure thorough security measures, thus preventing the unauthorized access, manipulation, disclosure or destruction of data—including the internal audit of data collection, storage, processing practices, and security measures, as well as physical security measures—in order to preclude unauthorized access to the systems in which the Services store personal data. However, the transmission of data over the Internet cannot be completely secure. Although the Services strive to safeguard your personal data, they cannot guarantee or ensure the security of the data you transmit or receive from the Group’s service platform because this data transmission process involves the security soundness of your Internet environment. You should heed and bear the risks of data transmission.
  4. Exercising your Right to Access, Right to Rectification, Right to be Forgotten, Right to Restriction of Processing, Right to Data Portability and Right to Object, etc.
    1. Unless otherwise stipulated in the GDPR or other governing laws, you may contact the Group by its contact mailbox to exercise your right to access, right to rectification, right to be forgotten/data erasure, right to restriction of processing, right to data portability, right to object, etc. The Group and the Services will address your requests as soon as possible, after you have provided accurate and reliable information, helped the Services review personal identity and data, and fulfilled your obligations under applicable laws.
  5. Revising the Privacy Policy
    1. In order to protect your privacy, the Group may, from time to time, revise and update the Privacy Policy due to amendments to laws and regulations, the development of related technologies, and adjustments to the internal management system. You should read the Privacy Policy carefully when using the Services. If you continue to use the Services after any revision or change to the Privacy Policy, you are deemed to have agreed to accept that revision or change.
    2. Contact us: If you have any question or feedback about the Privacy Policy, please contact the Group by its contact email: to.service@tnlmedia.com.